Here you will find our answers to your most frequently asked questions about orders, shipments, purchases and deliveries, on registration on our website and all services that offers. If you require further assistance, remember you can always contact our Customer Service at

How can I find the product I am looking for?
How can I buy the product shown?
How can I buy the products that interest me?
Is there a limit to the number of products I can buy?
On filling my cart am I obliged to buy?
What is it and how does the "promotional code" work?
When is the purchasing procedure concluded?
How can I check the status of my order?