Notwithstanding the provision of section 14 of the Conditions of sales, if you would like further information on how to apply to the European ODR Platform for out-of-court resolutions of disputes that may arise in relation to purchases made on our website, or intend to a submit a complaint and apply for a new out-of-court resolution procedure via the European ODR Platform, please use the following link: http://ec.europa.eu/odr